Training Module 6: Quality Management Systems
Wills, Carol and Elaine Jones.
January, 2016

Training Module 6: Quality Management SystemsThis is the sixth book in a series of seven training modules titled Developing Leadership and Business Skills for Informal Women Workers in Fair Trade.

(view complete list in the series)


This module focuses on understanding quality assurance, management, and product standards, and has four main objectives:

  • To create understanding of the importance of quality and how it may be improved.
  • To create understanding of the meaning and importance of quality management and its core elements and how to introduce a simple QMS into a group or small business.
  • To familiarize participants with the concept of quality assurance and tools available to help improve the quality of products.   
  • To teach participants how to carry out SWOT analysis and to develop an action plan to address any weaknesses in and threats to their group/ business in relation to quality management.
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